Reference

pintu123 Privacy Policy, Explained Clearly

The pintu123 Privacy Policy shows how we collect, use, protect, and retain your account details when you use DANA, OVO, GoPay, or QRIS.

Account dataWallet recordsCookie choicesSecurity requests
pintu123 pintu123 Privacy Policy, Explained Clearly
CONTACT ROUTES

Where To Ask About Privacy

A privacy question should not get mixed into a general wallet conversation. We keep the support route beside the cashier path so you can identify the account involved, describe the request, and…

Privacy request Use the privacy contact path shown on our site when you want a copy, correction, deletion request, or explanation of records connected with your pintu123 account.
Account context Include your account identifier and the affected step, such as phone verification or QRIS status. We use those details to locate the right record without asking for your password.
Wallet question For DANA, OVO, GoPay, bank transfer, or virtual account records, mention the payment reference and date. This helps us separate a privacy request from a transaction-status question.
DATA PRACTICES

Cookies, Security, And Account Records

We handle this policy area through practical account controls rather than vague promises. Your phone number supports account confirmation, while payment references help us trace a requested transaction.

Collection

We collect details you provide during account opening, phone verification, support contact, and wallet checks. Technical records may include device, browser, session, and cookie settings linked to your visit.

Payment references

A DANA, OVO, GoPay, or QRIS reference can connect a payment event with your account. Bank transfer and virtual account references serve the same matching purpose.

Cookie control

Cookies can remember a session or support security checks on your phone and desktop browser. You can adjust browser settings, although changing them may affect sign-in or saved preferences.

Account security

Phone verification helps confirm that an account request belongs to you. We do not ask for your password through a privacy contact message, and you should not send it to us.

Retention

We retain account, support, and transaction records only as long as needed for the stated purpose, account administration, dispute handling, or a legal duty that applies to us.

Change requests

Ask us to view, correct, or remove eligible personal data through the listed privacy contact path. Include enough account context for us to verify the request safely.

Privacy Policy Questions You May Have

These answers address the Privacy Policy questions that commonly arise before account opening or after a wallet record appears in your account. If your situation needs a record-level decision, use the privacy contact path and describe the exact account step involved.

The pintu123 Privacy Policy covers account details, phone verification, support messages, cookie records, device sessions, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

We use your phone number for the account verification step and to help protect account access. The Privacy Policy explains how that detail is used, retained, and handled when you contact us.

The policy treats a QRIS reference as a transaction record used to match a payment event with the correct account, answer a status question, detect unusual activity, and meet applicable record duties.

Yes. Send a correction request through the privacy contact path listed on our site, identify the account, and describe the inaccurate field. We may verify the request before changing the record.

Cookies and session records can support sign-in, security checks, and saved settings on your phone or desktop browser. Changing browser cookie controls may affect account access or stored preferences.

We retain records for the period needed for the purpose explained in the Privacy Policy, account administration, dispute handling, or a legal duty. The applicable period can differ by record type.

Where local law permits, you can ask us to remove eligible personal data through the listed privacy contact path. We may retain specific records when account, dispute, or legal duties require it.